Wellness Pet Supplies COVID-19 Response: Sanitization, Curbside Pickup, and Delivery

 

We at Wellness Pet Supplies are staying up to date with the rapidly evolving situation involving the COVID-19 virus and are taking steps to ensure the health and wellbeing of our community, our customers, and ourselves. We are following the CDC recommended sanitization protocols, and encouraging social distancing through curbside pickup, as well as delivery. We are committed to providing quality whole foods and natural supplements for cats, dogs, and chickens during this time.

In an effort to make sure everyone has access to the products they need; we have found it necessary to limit the amount of food each customer can purchase to one bag of food and one case of cans per week. We are happy to place a prepaid special order in the case where a customer would like more than this. Due to limited space, special orders for frozen foods will need to be picked up or delivered as soon as we receive them, and we are requesting that special orders for shelf stable foods be picked up within two days of delivery to our store.

What we are doing to keep our community healthy:

-We are disinfecting our point of sales system, card reader, doorknobs, freezer door handles, and other commonly touched surfaces after every customer.

-We are washing our hands more frequently.

-In honor of social distancing we are only allowing shoppers. This means no social visits for the time being. We look forward to being a treat stop on your walks when there is no more risk to our community.

-We are requiring all shoppers to wear gloves which we will provide for you at the door.

-Our popular Nail Clinic on the first Sunday of every month is cancelled until further notice. Please contact Land of Paws for nail trimming (541) 488-4845

-We are encouraging social distancing through curbside pickup or delivery. Delivery is being reserved for those who are most at risk. Curbside pickup is available for everyone. For curbside pickup or delivery call 541-708-6785 and we will get back to you as soon as we can.

Curbside Pickup and Delivery

For Curbside Pickup or Delivery, call 541-708-6785

Delivery is free within Ashland and $5 for Talent, Phoenix, Medford, and Jacksonville

***Please note that Delivery may occur outside of our normal business hours***

Curbside Pickup

Delivery

1) Place order and pay over the phone
1) Place order and pay over the phone
2) Schedule a pickup time
2) Schedule a delivery time
3) Call us when you have arrived, and we will carry your items to your car

3) We will leave your purchase by your door and call you to let you know it has arrived

 

Currently, all our vendors are still supplying us with product.

If you would like future updates send your email address as well as your first/last name to wellnesspetsupplies@gmail.com to be added to our email list,

or follow us on Facebook or Instagram.